About us

Who we are and what we do

At Krowmark we are constantly striving to improve our customer service and product range. We have an Excellent 9.7 rating on Trustpilot ( An Independent Review Website ) Which reflects our core message, "We Won't Let You down". We understand that improvement is an ongoing process and we constantly look forward to be on the top of our game year after year!

"Wow that was easy!"

In addition to striving to have the best customer service in the industry we also understand that we are dealing with people. This is Reflected in our "Do unto others as you would have them do unto you" attitude towards service. People make mistakes, even we do from time to time, but we will always do everything within our power to rectify problems that arise from mistakes weather we are at fault or not.

Our MD, Mark, with the assistance of our dedicated account managers, monitors incoming reviews and respond to each and everyone that comes in. It's Extremely important to us that you are happy with our service and products, so even if we get a 4 star review from you we'll be super interested to know how we can make that a 5 star next time.

Our customers know how great we are, but it's always nice to be rewarded in the industry for what we do.
We love to be recognised for the brilliant work everyone In our company does. Winning customer services awards 2 years in a row has motivated everyone here to continue to be on top of their game every single day.

We are happy to be declared as providing the best service in our industry, but if you think there is anything we can do better, Let us know! [email protected]